At www.hikeon.shop, we prioritize your privacy as much as you value your outdoor adventures. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information to ensure a secure and personalized shopping experience.

When you interact with our website, we gather two types of data: automatically collected information (e.g., IP address, device type, browser details, and cookies) and user-provided details (e.g., email, shipping address, payment methods, and purchase history). For instance, cookies help us remember your cart items, while your contact details enable seamless order processing.

Your data fuels our ability to serve you better. We use it to process transactions, troubleshoot customer service issues, and refine our product recommendations. For example, analyzing browsing patterns allows us to suggest hiking gear tailored to your interests. Additionally, we may send promotional updates—only if you opt in—to keep you informed about new arrivals or exclusive deals.

Cookies are small text files that enhance your experience on www.hikeon.shop. Essential cookies ensure basic functions like checkout work smoothly, while analytical cookies help us understand how visitors explore our site, enabling improvements like optimized product layouts. You can manage cookie preferences via your browser settings, though disabling them may limit certain features.

We employ industry-standard safeguards to protect your information. This includes SSL encryption for data transfers, regular security audits, and restricted access to sensitive data. Our team undergoes privacy training to ensure compliance with protocols designed to prevent unauthorized access or breaches.

To deliver seamless services, we collaborate with trusted partners such as payment processors (e.g., Stripe, PayPal) and shipping carriers (e.g., FedEx). These entities receive only the necessary data to fulfill their roles—for example, your address for delivery—and are contractually bound to maintain confidentiality. We never sell your data to third-party advertisers.

You retain control over your data. At any time, you may request access to, corrections of, or deletion of your personal information. Simply reach out to our privacy team at [email protected], and we’ll respond within 14 business days. For cookie-related preferences, adjust settings directly in your browser.